Health Services

Pharmacy

NEW! Skip the Line Using Q-Anywhere!

Now you can reduce your wait time at the pharmacy for new or renewal prescriptions. The Altus AFB Pharmacy now offers remote check-in using Q-Anywhere! With remote check-in, you can activate your prescription(s) with a simple text message from your phone.

Starting Sept. 1, 2024, all prescription activations will be handled through remote check-in rather than by phone. For additional assistance with activations and all other questions, please visit the pharmacy or contact the main pharmacy line at 580-481-5258.

New or Renewal Prescriptions 

During business hours, use your cellphone to text “Get in line” to the Altus AFB Pharmacy at 833-268-6651. Alternatively, scan the QR code with your smartphone’s camera on the webpage sidebar or visit our pharmacy check-in page. Then, enter your DOD ID number and follow the prompts to check in remotely and activate new and renewal prescriptions. 

Refills Only 

For refills, please process your request through the automated refill line at 580-481-5257 or use the MHS GENESIS Patient Portal, using the prescription number on the label. 
 
Once your request is submitted, you are free to run errands or wait in the pharmacy lobby. You’ll receive a notification when your prescriptions are processed, and your prescription will be available for pickup at Window 1 without needing to pull a ticket from the Q-Flow kiosk. Thank you for trusting us with your care. 

OTC Medication Program

TRICARE beneficiaries are eligible to participate in the Self Care Over the Counter Medication Program. The medications are for acute use only. Check in at the pharmacy in person to complete the required questionnaire to participate in the program. Medications for tobacco cessation assistance are also available. Talk with the pharmacist for options.
TRICARE Pharmacy Program

TRICARE Formulary Search Tool

Use the TRICARE Formulary Search Tool to look up your drug. A search can tell you:

  • Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
  • Where the prescription can be filled
  • Copayments and limitations, such as prior authorization
  • Coverage review requirements and forms
  • Alternative medications, including costs

To start your search, you’ll need to put in the brand or generic name of the drug and select the strength prescribed, as well as your gender and age.

Contact Us

Phone

Main Pharmacy
580-481-5258
Automated Refill Line (Mandatory Call-in)
580-481-5257
Q-Anywhere Check-in - Text Only
Text 'Get in Line' to 833-268-6651

Hours

Monday - Friday
7:30 a.m. to 4:30 p.m.
Closed on federal holidays and until 1 p.m. the second and fourth Thursday of each month

Check in here!

Don’t forget to keep your family’s information up to date in DEERS!