There are emergency procedures in place in multiple states due to extreme weather. >>Learn More

Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More.

​Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit 
www.tricare.mil/west today.

Health Services

Mental Health Clinic

Mental health is essential to your overall well-being. Everyone reacts differently to stress and trauma while some responses are normal, others may indicate more serious concerns. If you or someone you know needs support, help is available.  

If you or someone you know needs immediate support, call or text 988 or chat 988Lifeline.org to connect with a trained crisis counselor.  

Who we Serve 

We provide mental services for: 

  • Active duty service members 

  • National Guard & Reserve members on active duty orders 

Non-active duty beneficiaries (TRICARE Prime, TRICARE Plus, TRICARE for Life) can receive care from a network provider without a referral or prior authorization. Find a network provider using the TriWest Beneficiary Portal

Accessing Mental Health Services 

Emergency Mental Health Care 

If you are in crisis or at immediate risk of harm, walk-ins are welcome Monday-Friday, 7:30 a.m. to 4:30 p.m. 

Outside these hours, call 911 or go to the nearest emergency room.  

Signs of a Mental Health Emergency: 

  • Immediate risk of self-harm or harm to others 

  • Severe distress or self-mutilation (actual or threatened) 

  • Hallucinations directing harm to self or others 

  • Disorganized or agitated behavior that disrupts daily living 

Active duty service members admitted to a hospital must inform their leadership. Leadership should contact the command post as soon as possible.  

All other TRICARE beneficiaries should call TriWest at 888-874-9374 within 24 hours or on the next business day.  

Non-Emergency Mental Health Care 

Active duty service members:  

  • Contact the Mental Health Clinic at 580-481-5376 to schedule an appointment.  

  • Walk-ins are accepted for urgent, non-emergency concerns, Monday-Friday, 7:30 a.m. to 4:30 p.m. 

  • You may also send a secure message via the MHS GENESIS Patient Portal to request an appointment.  

  • Referrals for Off-Base Care: If referred to a network provider, visit TRICARE West to access your authorization. If it’s not visible, contact the 97th Medical Group Referral Management Office to check the status.  

Our Services 

We provide confidential, evidence-based treatment tailored to your needs, including: 

  • Individual Counseling 
  • Group Therapy 
  • Psychological Testing 
  • Medication Management 
  • Command Consultations 
  • Educational Classes & Outreach 
  • Disaster Mental Health Response 

Additional Mental Health Resources 

Specialty Mental health Services

Alcohol and Drug Abuse Prevention and Treatment

We provide education, prevention, intervention, and treatment for substance misuse and abuse. ADAPT is open to active-duty personnel and one-time evaluations for government civilians (case by case). Contact us at 580-481-5376 or visit the program page for more details.  

Family Advocacy Program 

Supporting families through prevention and intervention services. Contact us at 580-481-5376 or visit the program page for more details.  

Automated Neuropsychological Assessment Metrics 

ANAM is a computer-based cognitive test that measures: 

  • Attention 
  • Memory 
  • Thinking Ability 

ANAM assessments are conducted before deployment to establish a cognitive baseline and help doctors monitor brain function after a traumatic brain injury. Call 580-481-5376 to schedule an ANAM. 

TRICARE Mental Health Coverage 

TRICARE covers medically necessary mental health substance use treatment, including inpatient and outpatient care. 

Your mental health matters. If you need help, reach out, support is available.  

Contact Us

Phone 

Mental Health Clinic
580-481-5376

Appointment Line
580-481-5235

Military Health System Nurse Advice Line
800-874-2273, Option 1, or chat virtually/by video:
https://mhsnurseadviceline.com

MHS GENESIS Patient Portal
Search for clinic or provider by first typing 'Altus'

Referrals
Visit the Referral Management Office

Hours

Monday-Friday
7:30 a.m. to 4:30 p.m.
Visit MTF Closures page for specific dates

Location

301 N. 1st St., Building 46 
Altus Air Force base, OK 73523

Mental Health Resources

Military and Veterans Crisis Line

CONUS
988, Press 1
Text 838255
 
OCONUS
Europe: 844-702-5495 or DSN 988
Pacific: 844-702-5493 or DSN 988
Asia: 855-422-7719 or DSN 988
 
Open to all service members and veterans, even if not enrolled in VA benefits or health care. Long distance or overseas charges may apply. Learn More

Military OneSource

Call 1-800-342-9647

InTransition Program

Call 1-800-424-7877
 
Email
Live Chat

Psychological Health Resource Center | 24/7

Call 1-866-966-1020
Don’t forget to keep your family’s information up to date in DEERS!