Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

News & Gallery

Articles

U.S. Air Force Capt. Alyssa Brown, 82nd Medical Group (MDG) flight surgeon, shows Airman 1st Class Ethan Stettner, 97th MDG dental technician, how to do a needle thoracostomy on a mannequin during the Caduceus Spear exercise at Clinton Sherman Airfield Park, Oklahoma, Oct. 26, 2023. Leaders from the 97th MDG intended to utilize both medics and non-medics to safely transport injured individuals to a higher level of care facility while providing critical first aid by Tactical Combat Casualty Care and MEDIC-X training. (U.S. Air Force photo by Airman 1st Class Kari Degraffenreed)

Nov. 2, 2023

Caduceus Spear offers joint training opportunity for 97th, 82nd, 71st MDGs

ALTUS AIR FORCE BASE, Okla. — Airmen from the 97th Medical Group here partnered with Airmen from Sheppard and Vance Air Force Bases for a readiness exercise at Clinton Sherman Airfield Park, Oklahoma, Oct. 26, 2023.

Dr. Jessica Gamboa, 97th Medical Group chief of medical staff, performs battlefield acupuncture on Senior Airman Alexzandria Body, 97th Operational Medical Readiness Squadron pediatric and family health front desk clerk, at Altus Air Force Base (AFB), Oklahoma, Feb. 10, 2022. The new services are focused on improving care for Airmen and their families, as well as cultivating an environment of excellence at Altus AFB. (U.S. Air Force photo by Airman 1st Class Trenton Jancze)

March 2, 2022

97 MDG offers new alternative medical services

ALTUS AIR FORCE BASE, Okla. — The 97th Medical Group at Altus Air Force Base, Oklahoma, recently started new acupuncture and osteopathic manipulation treatment (OMT) services, which are alternative therapies for treating different conditions.

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