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Patient Resources

Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

What should I do if I have a non-life-threatening health issue?
Call or visit your nearest urgent care facility if you have a non-life-threatening health issue. If you have a life-threatening health issue, call 911 immediately.
What should I do if I have a life-threatening health issue?
Call 911 immediately.
What should I do if I’m still unsure if I need urgent care?
Call the Military Health System Nurse Advice Line to speak to a registered nurse about your health concern.
Does Altus Air Force Base provide emergency care services?
No.
Does Altus Air Force Base provide urgent care services?
No.

Don’t forget to keep your family’s information up to date in DEERS!